Shipping policy

At Carolina Dressroom, we want you to enjoy your new pieces as quickly as possible. This policy explains our shipping options, costs, and delivery times.

 

 


1. Order Processing

 

  • Orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays).
  • You will receive a confirmation email once your order has been dispatched, including a tracking link.

2. Shipping Destinations & Rates see below 

Delivery times are estimates and may vary depending on customs clearance or courier delays.

**All prices are in GBP (£). Currency conversion will apply at checkout.

3. Duties & Taxes

  • For orders to the USA, France, and Italy, duties and taxes are calculated at checkout and prepaid.
  • No extra fees will be charged at delivery.

 

 

 

4. Tracking Your OrdeR

  • All orders include tracking.
  • Track your order using the link in your shipping confirmation email.


5. Delays

We are not responsible for delays caused by:

  • Customs inspections
  • Severe weather
  • Strikes or courier disruptions



6. Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for packages sent to incorrectly entered addresses.

 

7. Contact Us

If you have any shipping questions, our team is here to help.

 

Destination

Estimated Delivery Time*

Cost**

Free Shipping Threshold

United Kingdom

2to4 business days

£4.95

Free over £75

United States

5 to 8 business days

£50 (duties/taxes prepaid)

Free over £150

France

4/6business days

£19

(duties/taxes prepaid)

Free over £ 120

Italy

6 business d

£19